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  1. How we help
  2. Request support

Request support

We're here for you.

Every VACRO program is voluntary. No one has to do one, and they aren’t related to successfully completing a sentence or an order. If you or a family member need support, please contact us. We’ll do our best to give you the help, information and guidance you may need.

Information about client rights

Please note that our programs are available to adults in prison and their families, not for people involved with the youth justice sector. For specific information about our program eligibility, please see each program below.


ReLink

Transitional assistance for men and women preparing to exit prison. Read more

Published: 2nd May, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - returning to community
  • Request support

ReConnect

Personalised community-based support upon release from prison. Read more

Published: 2nd May, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - returning to community
  • Request support

Second Chance Coffee

A social enterprise coffee kiosk. Read more

Published: 30th April, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - returning to work
  • Request support

Second Chance Cycles

A community bike workshop refurbishing and donating bicycles. Read more

Published: 30th April, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - returning to work
  • Request support

Parents and Families Program

Personalised support from a qualified family counsellor can help families reconnect and heal after a parent is released from prison. Read more

Published: 30th April, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - family connection
  • Request support

Video Visits

Video Visits provides a chance for a child to ‘visit’ their parent in prison through a direct digital link from the comfort of their home. Read more

Published: 30th April, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - family connection
  • Request support

Aboriginal Family Visits Program

The Aboriginal Family Visits Program recognises the importance of maintaining relationships and links with community while in prison. Read more

Published: 30th April, 2020

Updated: 8th January, 2021

Author: Sophie Raynor

Related topics:
  • How we help - family connection
  • How we help - Indigenous support
  • Request support

Time to Work Employment Service

A national in-prison employment service for adult, sentenced Aboriginal and Torres Strait Islander people in prison. Read more

Published: 30th April, 2020

Author: Sophie Raynor

Related topics:
  • How we help - Indigenous support
  • How we help - returning to work
  • Request support
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Showing 10 of 8

Latest

  • Justice Transition Alliance

    VACRO is proud to be a founding member of this state-based advocacy network tackling the challenges of reintegration.

  • Strategic HR Projects Consultant

    Plan and undertake strategic people and culture projects as well as partner with the business to provide HR services.

  • Program Design Writer

    Plan, design and write a range of comprehensive program overviews and related documents to enhance funding proposal effectiveness.

  • VACRO's year in review

    This summary of our year and look ahead comes from our 2020 Annual Report.

Most read

  • Program Design Writer

    Plan, design and write a range of comprehensive program overviews and related documents to enhance funding proposal effectiveness.

  • Alan Coe seeks justice for all Indigenous people

    Alan Coe seeks justice for all Indigenous people

    VACRO’s Time to Work Indigenous Engagement Officer in Gippsland, Alan Coe, supports new beginnings for Indigenous prison leavers.

  • 77 families linked through prison visit hotline

    77 families linked through prison visit hotline

    Our new phone support service connects families in prison despite COVID-19 visiting restrictions.

  • Justice Transition Alliance

    VACRO is proud to be a founding member of this state-based advocacy network tackling the challenges of reintegration.

  • VACRO gives evidence to Parliament of Victoria’s Homelessness Inquiry

    VACRO gives evidence to Parliament of Victoria’s Homelessness Inquiry

    How our ideas are shaping homelessness policy for better post-prison outcomes.

  • Accessibility

  • Specialist disability training for VACRO frontline staff

    Specialist disability training for VACRO frontline staff

    Our Specialist Disability Practitioner and Educator delivered training to enable staff to better support participants with cognitive impairments.

  • Reintegration Coordinator - ReLink

    This position helps people leaving prison prepare themselves for a successful return to the community.

  • Second Chance Jobs

    A new, ground-breaking employment support linking people leaving prisons with jobs 'at the gate'.

  • Privacy policy

    We take our responsibilities to you and your privacy seriously.

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Contact

Level 1, 116 Hardware Street
Melbourne VIC 3000
(03) 96051900
[email protected]

Freecall: 1800 049871

Note that our telephone operations are currently affected by COVID-19 workarounds. Please call 0408 277 691 if you are unable to reach us on our contact numbers above. Thank you for your patience.


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    © 1998 – 2020 by VACRO. All rights reserved. Registered as charity number 47004426162.

    At VACRO we acknowledge the traditional custodians throughout Victoria and pay our respects to Aboriginal Elders past, present and emerging. We also acknowledge the unique spiritual connections that Aboriginal people have to the land and respect their history, traditions and protocols.