Family Visits Program Manager Position Overview Lead the development and ongoing coordination of a family visits program in Victorian women’s prisons involving some client service delivery. Locations include mainly working from Dame Phyllis Frost Centre and friendly Melbourne CBD office (although currently this component may involve some working from home). Occasional travel to Tarrengower Prison required. Full-time until 30 June 2023 in a values driven organisation. Generous not-for-profit salary packaging and leave loading. The opportunity VACRO is seeking a highly motivated professional to lead the implementation of the Family Visits Program in the two Victorian women’s prisons. This program aims to promote family connectedness, build and strengthen women’s engagement skills, and cultivate positive, pro-social relationships through digital video sessions. Your ability to work collaboratively with external stakeholders, document effective program work practices and processes as well as execute communication activities which promote program interest will ensure its successful uptake. Initially, you will manage the Family Visits Support Workers who will deliver the program for Dame Phyllis Frost Centre and Tarrengower Prison but potential growth in our families area may see the management component expand. Bring your staff management expertise including supervision, mentoring and debriefing skills. You will possess a proven track record in quality service delivery to complex clients coupled with management acumen to build a valued program and team. Key selection criteria Tertiary qualification in social work, psychology, human services or other relevant field. Significant experience working with complex clients particularly those who have been in contact with the criminal justice system and their families. Demonstrated experience supporting program staff working with complex clients particularly those who have been in contact with the criminal justice system and their families. Demonstrated experience in developing, documenting and communicating processes and service delivery practices involving effective consultation with key stakeholders. Demonstrated experience in problem solving and implementing solutions with staff. Demonstrated ability to develop partnerships with a range of stakeholders that have led to service development and better outcomes for clients How to Apply Download position description In your application, please address the key selection criteria in this advertisement and include a current Resume. Direct any enquiries or forward your application to [email protected] by 9.00am on Monday 19 April.